tag:blogger.com,1999:blog-7871855805349050304.post3253850730690230543..comments2024-03-28T09:14:59.192-04:00Comments on La Sewista!: Hell hath no fury............Hear that, Macy's?Bunnyhttp://www.blogger.com/profile/03672695141031447916noreply@blogger.comBlogger35125tag:blogger.com,1999:blog-7871855805349050304.post-27559023504631144002015-05-19T15:48:54.035-04:002015-05-19T15:48:54.035-04:00I can't even.I can't even. cidellhttps://www.blogger.com/profile/13762649326538041094noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-18447638102895373532015-05-18T14:19:08.712-04:002015-05-18T14:19:08.712-04:00That is DISGUSTING. You should kick up a fuss on t...That is DISGUSTING. You should kick up a fuss on twitter. I've had companies be quite responsive to me on Twitter.Lady IDhttps://www.blogger.com/profile/08520559033420434389noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-85805846156178076282015-05-18T13:40:26.603-04:002015-05-18T13:40:26.603-04:00Post your annoyance on Twitter. Promise you will ...Post your annoyance on Twitter. Promise you will get a response!anniehttps://www.blogger.com/profile/07699932588900046494noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-15901944489753745462015-05-18T13:33:37.701-04:002015-05-18T13:33:37.701-04:00https://www.macysinc.com/contact-us/reach-us/defau...https://www.macysinc.com/contact-us/reach-us/default.aspx This is the corporate information. Terry J. Lundgren is the CEO. Write a letter (with pics) to him. You should get a prompt response. If not, just keep sending them. I did that with Ford and got an immediate response. Good luck!Angela Leehttps://www.blogger.com/profile/08288387417097722899noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-64645478883037002462015-05-18T08:07:49.205-04:002015-05-18T08:07:49.205-04:00Macy's has been criticized before for sending ...Macy's has been criticized before for sending out merchandize that has previously been worn, but this is revolting. Did you try to post on their FB page? Sometimes if you call customer service and insist on speaking to a manager that might help. <br /><br />I've never had a problem with Macy's, the one time I returned a knit cardigan that caught on everything with threads hanging out everywhere the saleslady was very gracious, especially after I pointed out the threads. Every time I checked the contact me box on the survey form they did eventually call, but it took at least a week. They seem to be trained to apologize, but won't offer any compensation for your experience, which isn't of much help.Cynthia Gilbrethhttps://www.blogger.com/profile/17124840580430749378noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-16871756989063395392015-05-18T01:46:53.491-04:002015-05-18T01:46:53.491-04:00This is so disgusting. Just another reason to mis...This is so disgusting. Just another reason to miss Marshall Field's!!Eileenhttps://www.blogger.com/profile/14019044353220823886noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-14781414567005901242015-05-17T19:03:36.746-04:002015-05-17T19:03:36.746-04:00Disgusting! Tweet a complaint. Macy's will ge...Disgusting! Tweet a complaint. Macy's will get back to you PDQ.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-89144267406604575172015-05-17T15:18:09.083-04:002015-05-17T15:18:09.083-04:00Bunny, I'm outraged right along with you! If...Bunny, I'm outraged right along with you! If there's anything that gets my goat it is customer service that tries to make me feel blessed that they are allowing me to return their inferior goods. And in this case, the goods are far below inferior...bordering on toxic. They should have apologized profusely for the time you've had to waste on this, told you to toss the contents in the garbage, refunded your money and sent you a nice big coupon. Not that any of this would compensate for what you went through, but at least it would be something. I'm so sorry this happened. Lots of companies, including Macy's, need to better educate their customer service reps. The way this was handled is simply bad business for Macy's. Linda S.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-52555598487886788012015-05-17T15:10:53.867-04:002015-05-17T15:10:53.867-04:00Truly a horrendous experience and a HUGE failure f...Truly a horrendous experience and a HUGE failure for Macys and for customer service! Using social media to pressure retailers into doing a better job at caring for their customers has power. Macys should care enough about their reputation and it is sadly disappointing to hear that they failed. Hoping you get a better response soon!<br />Ruth LAnonymoushttps://www.blogger.com/profile/04790622917723343334noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-18316138752554020272015-05-17T11:28:44.318-04:002015-05-17T11:28:44.318-04:00I find this story rather horrid. The people who di...I find this story rather horrid. The people who did that in the first place. Then returned it. Then that the shop accepted it. And put it back on the shelves without even looking at it. And then reselling it. I am pretty sure that many stores eg Ikea and Argos never resell the returned items as new, but sell by the container load to recycling companies. Fabrickatedhttp://www.fabrickated.comnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-48777491118844630742015-05-17T10:55:05.648-04:002015-05-17T10:55:05.648-04:00I just had to share this on my facebook page.I just had to share this on my facebook page.sewmaddhttps://www.blogger.com/profile/01880654881682874469noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-77719615679765418442015-05-17T10:01:36.659-04:002015-05-17T10:01:36.659-04:00Wow! Proper customer service and quality control ...Wow! Proper customer service and quality control are completely absent. Poor management indeed. No ethics there. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-34842888859029619502015-05-17T09:12:34.194-04:002015-05-17T09:12:34.194-04:00What a scary thought. It has never crossed my min...What a scary thought. It has never crossed my mind that this could occur! I do hope you find something nice (and clean). <br /><br />I hadn't shopped in Macy's in nearly 20 years (when we moved away from the east coast), until I was on a business trip a few months ago. It was an awful experience: clothing on the floor, shelves disheveled, rude clerks. It was formerly a favorite of mine, but I won't go back.Su-zhttps://www.blogger.com/profile/07817519272798857249noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-88137579939603211502015-05-17T08:03:12.435-04:002015-05-17T08:03:12.435-04:00Oh my life Bunny,
This is beyond appalling!!
I ag...Oh my life Bunny,<br />This is beyond appalling!! <br />I agree with a previous post.............Macy's this lady should after all the years of being a loyal customer, receive a perfect set free of charge, as a way of apology for having that disgusting bedding sent to her..................shame on whoever put that back on the warehouse self...........disgruntled worker??Marysiahttps://www.blogger.com/profile/17959080591821794196noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-79635752774185849432015-05-16T21:41:15.652-04:002015-05-16T21:41:15.652-04:00Wow! My BOA credit card will i\ reduce fraud charg...Wow! My BOA credit card will i\ reduce fraud charges right away. that's an awful story. Bunnyhttps://www.blogger.com/profile/03672695141031447916noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-8058645640724697742015-05-16T21:39:38.210-04:002015-05-16T21:39:38.210-04:00Yes! for now it is all out in the barn. I won'...Yes! for now it is all out in the barn. I won't let that stuff in my house. Bunnyhttps://www.blogger.com/profile/03672695141031447916noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-31959851946141583552015-05-16T21:38:39.030-04:002015-05-16T21:38:39.030-04:00I've emailed them with a copy of my order, pic...I've emailed them with a copy of my order, pictures and my complaint. thanks, Rainpatter. That was several hours ago. Bunnyhttps://www.blogger.com/profile/03672695141031447916noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-50360912445812913472015-05-16T20:44:36.933-04:002015-05-16T20:44:36.933-04:00Had an interesting thing happen with macy's an...Had an interesting thing happen with macy's and my macy's credit card!!! It was hacked for a total of 3000.00 YES people you heard me right...NOW I was appalled and expected them the credit dept at Macy's to handle this situation like ever other credit card company!!!NO they made me carry that charge on my card until they investigated the charges 4 MONTHS>...needless to say it effected my credit rating even though I didn't charge those charges...and until they decided I didn't charge 3000.00 worth I got hit with the service charges and interested and in the end it was refunded BUT 4 months I had to have that...CANCELED card!! Not a Macy's shopper anymore!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-20451469012071266402015-05-16T19:43:27.452-04:002015-05-16T19:43:27.452-04:00Absolutely disgusting and your 'return' wi...Absolutely disgusting and your 'return' will most likely end up back on Macy's shelf and go out again to another unsuspecting customer. The old days of customer service are long gone!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-78631883258387330612015-05-16T18:02:45.511-04:002015-05-16T18:02:45.511-04:00They owe you a trip from the Orkin man on top of a...They owe you a trip from the Orkin man on top of anything else! splendidcakeshttps://www.blogger.com/profile/13283564508244074073noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-47606560377347998832015-05-16T17:29:48.718-04:002015-05-16T17:29:48.718-04:00Bunny, I know you will keep on them and get satisf...Bunny, I know you will keep on them and get satisfaction. Just sad you have to do that and can't just enjoy your new comforter set.<br />Nonienonie everythingsewinghttps://www.blogger.com/profile/12433431619239575752noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-25733811946131019882015-05-16T15:50:56.967-04:002015-05-16T15:50:56.967-04:00That sheet is beyond revolting! I can't belie...That sheet is beyond revolting! I can't believe they would put that back on their shelves and resell it! Talk about lack of quality control.adriprintshttps://www.blogger.com/profile/03924063778972115705noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-17663754389973019672015-05-16T15:49:17.601-04:002015-05-16T15:49:17.601-04:00Well, well, social media wins out. Maybe. Let us...Well, well, social media wins out. Maybe. Let us hear what happens. You spent good money on this disgusting bedding and you got an automated response? Bad Macy's and in this age of social media they should know better.Nancy Khttps://www.blogger.com/profile/02235347323004026695noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-12295632067470559932015-05-16T15:20:47.826-04:002015-05-16T15:20:47.826-04:00So Bunny, this was the response I got on Facebook:...So Bunny, this was the response I got on Facebook: Hi Suzanne. Please ask your friend to email our team at socialmedia.assist@macys.com with her order number, so we can look into this. Thank you. - Savannah at Macy'sRainpatterhttps://www.blogger.com/profile/00311078936448749356noreply@blogger.comtag:blogger.com,1999:blog-7871855805349050304.post-26533193824259276982015-05-16T15:04:14.345-04:002015-05-16T15:04:14.345-04:00gross! sorry you had to deal with that!
gaze at yo...gross! sorry you had to deal with that!<br />gaze at your beautiful draperies and breathe ;)a little sewinghttps://www.blogger.com/profile/18086285440873869055noreply@blogger.com